Privacy Policy

Last updated: November 2, 2025

Introduction

Your privacy is important to us

Raven Studios ("we", "us", or "our") operates ravenstudios.io and provides FiveM resources and a SaaS platform for server management. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Make a purchase through Tebex
Subscribe to our newsletter
Contact us for support
Participate in our community

Information Collected via FiveM/CFX.re Authentication

When you authenticate through FiveM/CFX.re, we collect:

Your CFX.re username and user ID
Your profile picture
Your email address (if provided)
Associated game identifiers (Steam, Discord, etc.)

Automatically Collected Information

We automatically collect certain information when you visit our website:

IP address and location data
Browser type and version
Device information
Pages visited and time spent
Referring website
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process your transactions and send purchase confirmations
Manage your account and provide customer support
Send you updates, marketing communications, and promotional materials (with your consent)
Improve and personalize your experience
Monitor and analyze usage and trends
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

Third-Party Services

Tebex Payment Processing

We use Tebex for payment processing. When you make a purchase, your payment information is collected and processed by Tebex in accordance with their privacy policy. We do not store your complete payment card details on our servers.

CFX.re Authentication

We use CFX.re (FiveM) OAuth for authentication. Your authentication is handled by CFX.re in accordance with their privacy policy.

Analytics Services

We may use analytics services to help us understand how visitors use our website. These services may collect information such as your IP address, browser type, and pages visited.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

To manage your cookie preferences, please visit our Cookie Settings page.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

We use industry-standard encryption, secure servers, and regular security audits to protect your data.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and obtain a copy of your personal data
Rectify inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@ravenstudios.io

Website: ravenstudios.io

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